⭐️CSR/ INSIDE SALES! M-F, 8AM-5PM, $18/HR, + BONUSES, PAID WKLY ⭐️

Now Hiring: Customer Service / Inside Sales Associate – Merrillville, IN

Join the team at our Merrillville, IN store as a Customer Service / Inside Sales Associate. As part of the world’s leading distributor of outdoor pool and living products, you’ll represent a trusted name with a global footprint—over 440 sales centers across 13 countries and a team of 6,000+ dedicated professionals.

In this role, you’ll assist customers by identifying their needs, recommending solutions, and ensuring a smooth and professional sales experience. From answering questions to processing orders, you’ll play a key role in supporting our customers’ success.

If you’re customer-focused, detail-oriented, and ready to grow with a proven industry leader, we’d love to hear from you!

Schedule:  

• M-F
• 8AM-5PM

Pay: 

• $18/HR
• $2500 in Performance Bonuses

 Responsibilities:

• Establishes relationships with customers by assisting walk-in and phone customers, representing the company in a professional manner.
• Processes, pulls and distributes customer products quickly and efficiently.
• Handles questions and complaints in a timely and professional manner.
• Accurately performs data entry of sales orders to generate an invoice of products ordered to be picked up or delivered. Secures payment of invoice with proper funds or obtain credit authorization in accordance with company policy.
• Evaluates and determines disposition of warranty items handled at the counter, as prescribed by the manufacturer’s warranty policy and customer needs.
• Estimates date of delivery to customer, based on knowledge of vendor’s production and delivery schedules.
• Assists in receiving, shipping, and general warehouse duties.

Requirements:

• High school diploma or GED.
• 1+ years related inside sales experience preferred.
• The ability to move 100 pounds with a dolly.
• Strong counter “presence” and the ability to deal directly with customers for a large portion of the day.
• Strong customer-service attitude.
• Good computer skills including MS Office programs.
• Ability to work in a fast-paced environment dealing with inventory, product allocations and customer issues.
• Familiarity with a related product line such as pool supplies, parts, chemicals or pool construction helpful.
• To be 18 years of age or older to apply.
• Pre-employment drug test and background check will be required prior to starting

Benefits:

• Medical, Dental, Vision, and Prescription Drug coverage with Flexible Spending Accounts and Wellness Programs
• 401 (k) with generous company match
• 13 days of paid time off (PTO) & 8 Paid Holidays (NOTE: PTO increases with tenure!)
• 100% employer paid Life Insurance and Long-Term Disability Insurance
• Paid Parental Leave
• Fully Funded Tuition Education Programs
• Bonus Programs that include Employee Recognition and Referrals, Summer Madness, and Annual Performance
• Employee Stock Purchase Plan
• Employee Discounts and much more!

If interested please apply online at https://www.elitehrlogistics.com/jobseekers/

Text your resume to Angela @ 916-718-4229